Cat Weiss, Associate Manager of Online Marketing at Tommy Hilfiger, talks about our relationship with Tommy and what we have done to improve the Tommy Hilfiger affiliate program.
Cat Weiss - Tommy Hilfiger
Teresa Arnell, Channel Market Manager at VSP Vision Care, describes her experiences with Schaaf-PartnerCentric and their affiliate program success.
Teresa Arnell - VSP Vision Care
“I wanted to reach out and inform you about the outstanding job done by Julie Stepkowski and Jillian McGary recently. We were are all collaborating on a large project for LightInTheBox/MiniInTheBox recently, but then the Webgains’ NYC location was hit by Hurricane Sandy followed up by a major snow storm. When I was finally able to return back to work I was overjoyed to see that Julie and Jillian took all responsibilities upon themselves to manage the entire project. They clearly went above and beyond to ensure the mission was completed. Having employees like these two ladies says a great deal about the quality of Schaaf-Partner Centric. I want to thank you and them for helping us out when we needed it most.”
Scott E. Wright - Account Manager, Webgains USA
“Schaaf-PartnerCentric has been one of the most responsive and data-driven agencies we’ve worked with. The Program Managers at Schaaf-PartnerCentric are always open to testing new strategies for optimization, and they’re dedicated to helping us grow our programs and producing results. We’re grateful for our relationship with Schaaf-PartnerCentric, and we’re excited to continue to grow our business with their help!”
“Schaaf PC has been an amazing partner to work with for a number of merchants we have across our sites. They’re entire team is always very professional, very responsive, and always ensures that the relationships forged through affiliate benefit all parties involved. I would not hesitate to recommend them to any brand at any level that wishes to grow their business through the affiliate marketing channel.”
“Working with Schaaf-PartnerCentric gives me confidence while running marketing campaigns. Their expertise is undeniable! It’s great to have a partner that helps me help achieve goals and investigate new opportunities in a friendly and timely manner. I can depend on Schaaf-PartnerCentric to come through when I need it.”
Kyle White - Eckim.com
“Working with the team at Schaaf-PartnerCentric has been a pleasure, with industry leading expertise and technical know-how their execution is always beyond expectation. Schaaf’s commitment to their clients and the consistent performance they achieve places Schaaf-PartnerCentric as one of top Affiliate Program Management providers in the world.”
Mario Johnston - Commission Factory Australia
“Working with Schaaf Partner Centric is great. They hire experienced people in the affiliate world. In normal industries that is smart but in affiliate it is even smarter since it is such a relationship-driven business. They respond quickly and proactively in trying to find the best client/publisher fit.”
Travis Hopkins - DBG
The best part about working with Schaaf-PartnerCentric has been the day to day communication with our account manager, Kris. She is always one step ahead of us in shaping goals for our affiliate program. She’s always very responsive and doesn’t hesitate to look in to any issues that arise. I also have gained full trust in her and Schaaf-PartnerCentric that they’re putting our best interests first and won’t do anything we’re not comfortable with.
Before Schaaf-PartnerCentric we were somewhat limited by our pool of affiliate contacts. We were relying on cold calling and emailing affiliates we thought might be good for us. With Schaaf-PartnerCentric’s affiliate connections and experience with similar clients they were able to jump right in and get us connected with affiliates who would be excited about promoting our products. They’ve been great at getting our foot in the door with affiliates who may not have seriously considered a partnership with us.
Schaaf-PartnerCentric has taken a lot of work off our plate when it comes to negotiating terms and day-to-day management with affiliates. However, I wouldn’t say our work has decreased any since bringing them on. With the time we’re saving on reporting and affiliate management we’re adding time in creating promotions and deals to expand the affiliate program. Schaaf-PartnerCentric isn’t just taking over the program, they’re helping us grow it as well. With more growth comes more internal resources that must be provided to keep up. We’ve been incredibly satisfied by the shot in the arm Schaaf-PartnerCentric has given to our affiliate efforts.
Weston Fox - Affiliate & E-Commerce Marketing Associate at BuildASign.com
Schaaf-PartnerCentric is always reliable with their passion, which makes you happy during work and their professional way of conducting business. They have such magic power to have you believe that you can count on them. And it always turns out you can indeed.
Publishers from all over the world are impossible for us to reach out and build communications as well as the Schaaf-PartnerCentric team. They are local so they know how to build business relationship with them. Their office used to land right across the street with one of our top one publishers while our office has the Pacific Ocean lying in between. Some of our important pubs are actually friends with our Schaaf-PartnerCentric team manager. So, it’s really not hard to imagine how well the Schaaf-PartnerCentric team can help us secure a good relationship with our top pubs.
Schaaf-PartnerCentric has helped us generate professional reports from different dimensions using different metrics. They help us with recruiting, contact and building relationship with important pubs. Their people skills are awesome. They help us do data analysis, secure cooperation opportunity and monitor affiliates programs. It’s been a great help.
Lian Geng - Affiliate Team, LightInTheBox
“The Schaaf-PartnerCentric Team is communicative, flexible and understands the multi-channel options within affiliate marketing. The team is friendly and open to new ideas that benefit both the merchant and the publisher. Whether on the phone, via email or meeting face-to-face, their team instills pride in their merchants, partnerships and emphasis on relationship building.”
Lisa Kennedy - Savings.com
“One of the best parts about working with Schaaf-PartnerCentric is the dedication exhibited by our Account Manager. Jillian, our AM, has a clear understanding of our company goals and tailors her efforts to not only meet those objectives but to exceed them as well.
Schaaf-PartnerCentric has helped us overcome barriers in recruiting new categories of publishers. Through dedication and perseverance Schaaf-PartnerCentric has helped us tap into new categories to help expand our affiliate program and reach a wider audience.
The team at Schaaf-PartnerCentric has made our life easier as an advertiser in many ways. We can trust Schaaf-PartnerCentric to recruit the best publishers for our program on a daily basis. With their knowledge and network of affiliates they’re a key asset in growing the amount of active publishers in our different campaigns.”
Anthony Sinelli - Quicken Loans
“Schaaf-PartnerCentric is a very flat organization with hands-on participation from the executive leadership. Our program managers have always been pleasant and knowledgeable, with excellent results, but Brook and Forrest are hands-on as well and make sure that our team is happy and meeting our goals.
As a small team, it was hard for us to scale our affiliate program and give our publishers the attention they needed to keep our programs top of mind for promotion opportunities. With Schaaf-PartnerCentric, we have a dedicated resource that is constantly reaching out and maintaining those relationships and making sure that we’re strengthening our program and publishers.
Managing an affiliate program with hundreds of publishers was difficult as a multi-channel marketing manager with several other channels that took higher priority. Schaaf-PartnerCentric has enabled us to give the affiliate program the time and attention it needed to grow and become more profitable.”
Yvahn Martin - Business Associate, DJPremium
“I like the consistency and reliability of not only communications but a can-do, pro-active attitude by the Schaaf-PartnerCentric team. The way the entire team works together regardless of who is specifically assigned to the account is VERY impressive!
A top-performing merchant’s links stopped working with no warning. We were unable to reach the merchant directly to get any answers and were waiting to get support from the network. After reaching out to Schaaf-PartnerCentric, even with the main account manager on vacation the Schaaf-PartnerCentric team got involved and was able to not only get communications from the merchant, but also took action to get our links fixed on the network.
After all that was done to help us, we discovered Schaaf-PartnerCentric technically wasn’t managing our account. WOW! They achieved together what I could not do on my own, and they weren’t even obligated to do it. Schaaf-PartnerCentric and their team have shown us not only their exceptional capabilities, but their genuine desire and willingness to help you succeed.”
Kelly Hagen - Sales Executive at Ebates, which acquired ExtraBux
“We really enjoy doing business with Schaaf-PartnerCentric and their clients. They consistently keep adding to their great portfolio of advertisers, and I have been extremely impressed with the knowledge and dedication of their account teams. We have great partnerships with many of their clients and are looking forward to expanding our business with them. We have a big presence in the software sector and Schaaf-PartnerCentric has played a key role in our growth.
“The account teams have a great understanding of each advertiser’s needs, and they are very skilled at coordinating and facilitating opportunities for us. There is great leadership in the company, and their dedication to outstanding customer service is evident. We hold high regards for Schaaf-PartnerCentric and are happy to be doing business with them.”